Terms and Conditions

Last updated: August 2026

Welcome to Call Me Pinderella.

These Terms and Conditions govern your use of this website and the purchase or use of digital products, Pinterest coaching, strategy services and other services offered by Call Me Pinderella.

By using this website or purchasing a product or service, you agree to these Terms and Conditions.

1. About Call Me Pinderella

Call Me Pinderella is a UK-based business operated by Hayley Young, providing services including Pinterest management, Pinterest strategy, audits, coaching, educational content and digital products.

2. Website Use

You may use this website for lawful personal or business purposes.

You must not:

Attempt to gain unauthorised access to the website or its systems.
Introduce malicious software, viruses or other harmful material.
Use the website for unlawful or fraudulent purposes.
Copy or redistribute protected content without permission.
Misrepresent Call Me Pinderella, its services or its content.

We may modify, suspend or withdraw parts of the website where reasonably necessary.

3. Pinterest Services

Call Me Pinderella may provide Pinterest management, strategy, coaching, audits and related marketing services.

The exact scope, price, duration and deliverables of client services may be agreed separately through a proposal, contract, invoice, email or other written agreement.

Where a separate client agreement applies, that agreement will take priority in relation to the specific services covered by it.

4. Client Responsibilities

Clients are responsible for providing accurate information and any materials, approvals or account access reasonably required to perform the agreed services.

Clients remain responsible for their own business decisions, products, websites, claims, legal compliance and third-party accounts.

Where access to Pinterest or another platform is required, clients must ensure that they are authorised to provide that access.

5. No Guarantee of Results

Marketing involves many factors outside the control of Call Me Pinderella.

While services are provided with reasonable care and professional judgement, specific results cannot be guaranteed.

This includes, but is not limited to:

Pinterest impressions
Saves
Followers
Outbound clicks
Website traffic
Search rankings
Leads
Sales
Revenue
Account growth

Past results, examples and case studies do not guarantee that another client or account will achieve the same outcome.

Pinterest and other third-party platforms may change their algorithms, features, policies or availability at any time.

6. Coaching and Educational Information

Coaching, blog content, digital products and educational resources provided by Call Me Pinderella are intended for general educational and informational purposes.

They do not constitute legal, financial, tax or other regulated professional advice.

You remain responsible for deciding how to apply the information to your own circumstances and business.

7. Digital Products

Call Me Pinderella may sell downloadable products such as planners, workbooks, templates, guides and other educational resources.

Unless expressly stated otherwise, digital products are licensed to the purchaser for their own personal or internal business use.

You may not:

Resell the product.
Redistribute the files.
Upload the product to file-sharing websites.
Share purchased files with others.
Claim the product as your own work.
Repackage the product for resale.
Use the product to create substantially identical products for commercial distribution.

8. Prices and Payment

Prices will be displayed or agreed before purchase.

Payment terms for ongoing client services may be specified in a separate client agreement or invoice.

Clients are responsible for paying invoices according to the agreed payment terms.

Where applicable, services may be paused or withheld where payment becomes overdue, subject to the terms of the relevant client agreement and applicable law.

9. Cancellations and Refunds

Cancellation and refund rights depend on the type of product or service purchased and applicable UK consumer law.

Different rules may apply to digital content, scheduled coaching, bespoke services and ongoing business-to-business services.

Where you are purchasing as a consumer, nothing in these Terms is intended to remove or restrict any statutory rights that cannot legally be excluded.

Any specific cancellation arrangements for ongoing Pinterest management or other client services should be stated in the relevant service agreement.

10. Intellectual Property

Unless otherwise stated, content created and owned by Call Me Pinderella — including website copy, original graphics, branding, educational materials, workbooks, downloads and other original resources — is protected by applicable intellectual-property law.

Website visitors may read and share links to publicly available content.

You may not reproduce substantial portions of Call Me Pinderella content or commercially exploit it without permission.

11. Client Materials

Clients retain ownership of materials they provide to Call Me Pinderella unless otherwise agreed.

Clients are responsible for ensuring they have the necessary rights and permissions to supply photographs, graphics, trademarks, text and other materials for use in their marketing.

12. Portfolio and Case Studies

Call Me Pinderella may wish to discuss completed work or results as part of its professional portfolio or marketing.

Where client confidentiality, contractual restrictions or commercially sensitive information apply, those obligations will be respected.

Identifiable client information, confidential analytics or other non-public information will not be intentionally published where permission is required and has not been obtained.

13. Artificial Intelligence

Call Me Pinderella may use AI-assisted tools as part of research, planning, ideation, drafting, organisation and other business processes.

AI-assisted output may be reviewed, edited or developed using human judgement as appropriate to the service being provided.

Where a particular client’s agreement contains specific requirements concerning AI use, those agreed requirements will apply.

14. Third-Party Platforms

Call Me Pinderella is an independent business and is not Pinterest.

Unless expressly stated otherwise, Call Me Pinderella is not affiliated with, endorsed by or sponsored by Pinterest or other third-party platforms mentioned on this website.

Use of Pinterest and other third-party platforms remains subject to their own terms, policies and technical requirements.

Call Me Pinderella cannot guarantee the continued availability or functionality of any third-party platform.

15. Website Availability

Reasonable efforts may be made to keep this website available and accurate, but uninterrupted access cannot be guaranteed.

Content may occasionally become outdated, contain errors or require correction.

16. External Links

This website may contain links to external websites and services.

Call Me Pinderella does not control third-party websites and is not responsible for their availability, security, content, products or privacy practices.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law and any separate client agreement, Call Me Pinderella will not be responsible for indirect or consequential losses arising from reliance on general website information or circumstances reasonably outside its control.

Any limitations relating to paid professional services may be set out more specifically in the relevant client agreement.

18. Changes to These Terms

These Terms and Conditions may be updated occasionally to reflect changes to the business, website, services or applicable requirements.

The latest version will be published on this page.

19. Governing Law

These Terms and Conditions are governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protections or jurisdictional rules that apply.

20. Contact

Questions about these Terms and Conditions can be directed to Call Me Pinderella using the contact details provided on this website.